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1. Booking
Information
Please contact Mull
Magic first to check availability and to make a booking. To
confirm your booking please print and complete the booking form
and send it together with your deposit within 7 days. The
balance will be due on receipt of our invoice approximately 12
weeks prior to your walk. With confirmation of your booking you
will receive detailed information of how to reach your
accommodation including Caledonian MacBrayne Ferry timetables,
meeting time and place, and recommendations on clothing and
footwear.
2.
Deposits
Scheduled Walks
£100.00 per person
Daily Walks
£ 10.00 per person
Custom Walks
To be advised depending on requirements
3.
Payment
Cheques
should be made payable to Mull Magic. We can accept personal
cheques in most major currencies (USD, Euros etc) but will
charge an extra £10.00 to cover bank charges. You must contact
us first so we can advise you of the relevant exchange rate.
Credit/Debit
Card payments are accepted, please contact us for details.
4.
Cancellations and Changes
If you do have to
cancel your walk please let us know as soon as possible as we
may have a waiting list. If we are able to fill your place we
will refund your balance, otherwise the following rates will
apply:-
-
More than 8 weeks
before the walk - 100% of the balance returned
-
More than 4 weeks
before the walk - 50% of the balance returned
-
Less than 4 weeks
before the walk - nil balance returned
We reserve the
right to change walks, guides or itineraries in the light of
prevailing weather, driving conditions or other safety reasons.
Being on foot in remote and/or rugged country is potentially
hazardous by its nature and participants must accept a certain
element of risk. In the interest of safety, you must agree to
abide by the decisions of your Walk Leader who has full
liability insurance and is also highly qualified in First Aid.
Mull Magic reserves
the right to make changes to a tour after a booking has been
confirmed or cancel a confirmed booking. Under these
circumstances you will have the following options:-
i) Accept the
changes to the tour
ii) Cancel and
receive a full refund of all monies paid
Mull Magic shall
not be liable for any consequential loss or damage arising from
the cancellation, interruption, delay or alteration of or to any
tour.
5. Force
Majeure
Mull Magic will be
under no obligation or liability for any cancellation,
interruption, delay or alteration of or to any tour caused by
act or threat of war (whether declared or not), riots, civil
strife, terrorist activity, industrial disputes, discharge
dispersal release or escape of pollutants, natural and nuclear
disasters, fire, sickness, bad weather, technical or
transportation problems, closure of stations, ports and
airports, cancellation or changes of schedules by railways,
ferry companies, air or bus lines or any other circumstances
beyond our control amounting to force majeure and/or Act of God.
6.
Complaints
In the unlikely
event that you have any reason to complain or experience any
problems with your holiday whilst away, you should contact our
office immediately and we will do our best to resolve the
problem straight away. Should it not be possible to
resolve your complaint immediately, you should write to us,
giving full details, within 14 days of the holiday's conclusion.
7.
Insurance
Mull Magic accepts
no liability or obligation for any death, illness or injury or
loss of or damage to baggage or personal property caused to or
suffered by you in relation to your walk. Any medical condition
or medication being taken that may affect your health or ability
must be notified to Mull Magic in advance and in writing and
must be accompanied by a doctor’s certificate as to fitness. You
are strongly advised to obtain adequate insurance cover for all
eventualities connected with your tour.
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Mull Magic
2 Breadalbane Lane
Tobermory
Isle of Mull
Argyll PA75 6QP
Tel: 01688 301245
Mobile: 07923 153976
Email: enquiries@mullmagic.com |
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